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Privacy Policy for Travel Force

Please read our Privacy Policy thoroughly before using Travel Force. These policies are strictly in accordance with Google’s privacy policies. By using our site, you indicate that you accept the Terms and Policies relating to the use of Travel Force. Please do not use our site if you disagree with any information listed.

This document sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our website (“Website” or “site”), you indicate that you accept this Privacy Policy. Please do not use our site if you do not agree to this Privacy Policy.

Travel Force Limited (“we”, “us”) is registered in England and Wales. We treat the personal information of site users with the utmost respect and confidentiality and take reasonable steps to ensure that your personal information is stored securely and accurately.

In general, we use the information we collect about you to help our Partners provide journey solutions to users of our site, provide information services to relevant third parties, improve the features and services we offer, and support our own marketing and promotion efforts.

By accessing our Website and utilizing our services, you acknowledge that you have read and understood this Privacy Policy and the information collection and handling practices outlined in it.

We may change this Privacy Policy from time to time, so please check back regularly to keep informed of any updates.

Scope

This Privacy Policy describes in detail our policy and practices regarding our collection, use, and disclosure of information about you.

We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services.

What information we collect from you

General
We receive and store any information you enter on our Website or give us in any other way. This includes information that can be used to identify you as an individual or to contact you directly (“personal information”). Personal information includes information you provide us such as your first and last name, telephone number, postal and email addresses, user name, and password. We request information about your travel plans, style, and preferences.

Automatic Collection of Information
We automatically collect some information from your computer or device when you visit the Website. For example, we will collect session data, including your IP address, web browser software, and referring website. We also may collect information about your online activity, such as pages viewed. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customize your user experience.

Cookies and Other Web Technologies
Like many websites, we use “cookies” to enable us to personalize your visits to our site, simplify the signing-in procedure, keep track of your preferences, and track the usage of our Website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites from using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of our site and other websites.

Like all websites, our servers automatically record “log files” containing information about the volume and characteristics of our website traffic (e.g., Internet Protocol (IP) address, numbers of pages viewed, length of time spent on site). We use log files to build pictures of how our site is used, which help us monitor and improve the service. We cannot identify you from your log files alone.

Information We Collect

General
We collect and store any information you enter on our Website or provide us with in any other way. This includes personal information that can identify you or be used to contact you directly. Personal information includes your name, telephone number, email address, user name, and password. We may also request information about your travel plans, preferences, and style.

Automatic Collection of Information
When you visit our Website, we automatically collect certain information from your computer or device. This includes session data, such as your IP address, web browser software, and referring website. We may also collect information about your online activity, such as pages viewed. The purpose of collecting this information is to understand the interests and preferences of our users and customize your user experience.

Cookies and Other Web Technologies
Like many websites, we use “cookies” to personalize your visits, simplify sign-in procedures, track preferences, and monitor website usage. Cookies are small pieces of information stored in your browser’s hard drive. While you have the option to prevent websites from using cookies, please note that this may reduce the functionality of our site and others.

Our servers also automatically record “log files” that provide information about website traffic, such as IP addresses, pages viewed, and time spent on the site. This information helps us monitor and improve our services, but cannot identify you alone.

How We Use Your Information

General Purposes
We use the information collected about you for various purposes, including:

  1. Providing the services you request
  2. Sending booking confirmation and updates
  3. Managing your account and communicating with you
  4. Improving our services and Website
  5. Customizing your user experience
  6. Conducting surveys and obtaining information from you
  7. Resolving disputes or troubleshooting problems
  8. Preventing prohibited or illegal activities
  9. Enforcing our Terms of Use

Please review the “Your rights and choices with respect to the collection and use of your information” section for more information on how to manage your preferences.

Sharing Your Information

We may share your information with the following entities:

  1. Partners who fulfill your travel reservations
  2. Third-party vendors who provide services on our behalf
  3. Business partners with whom we offer services
  4. Compliance with legal processes or obligations
  5. Investigation and prevention of illegal activities

We may also share aggregate or anonymous information with third parties for developing content and services.

How Long We Keep Your Information

We retain certain information associated with your use of the Website for analytical purposes and record-keeping integrity. The duration of retention depends on the purpose for which we collected and used the information. Specific journey information is typically removed within 3 months, while customer data without activity for 1 year may be removed. Customer data is anonymized 3 months after the departure date.

Your Rights and Choices

You have the right to request the personal information we hold about you by contacting us at the provided address or email. We respect your privacy and will not rent, sell, or share personal information with others. You can also unsubscribe from our mailing list if you do not wish to receive mail shots.

You can manage cookies through your browser settings, but note that this may limit access to certain features on our site.

How We Protect Your Information

We implement physical, administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, loss, or damage. Only authorized employees can access personal information for permitted business functions.

Call Recording and Monitoring

Please be aware that calls to and from Travel Force may be recorded for quality, compliance, accuracy checks, fraud prevention, or staff training. Personal information obtained during calls is treated in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may change or modify this Privacy Policy in the future. Revisions will take effect upon posting the updated version on our site. We encourage you to review this Privacy Policy periodically.

Contact Us

In case you have any queries, concerns, or requests regarding this Privacy Policy or Our practices, please contact Us at Our email. Info@travelforce.co.uk

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